Privacy Policy

Last updated: August 25, 2025

1. BASIC INFORMATION

This Privacy Policy explains how Irena Gigovic, Entrepreneur (hereinafter referred to as "we", "us" or "our") collects, uses, stores and protects your personal information when you use our website https://irenagigovic.com/ (hereinafter referred to as the "Site").

Contact details:

  • Name: Irena Gigović
  • Address: Kneza Mihaila 1-3, Belgrade 11000, Serbia
  • Registration number: 20942355
  • VAT number: 108157430
  • Email: irena@irenagigovic.com
  • Phone: +381 65 3138 196

2. WHAT PERSONAL DATA WE COLLECT

We collect the following categories of personal data.

2.1. Data You Provide Directly

  • First and last name
  • Email address
  • Phone number
  • The name of the company you represent
  • Company headquarters
  • Messages and inquiries you send us through the contact form

2.2. Data that is collected automatically

  • IP address
  • Internet browser type and version
  • Operating system
  • The pages you visit on our site
  • Time spent on the site
  • Date and time of access

3. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes.

3.1. Provision of services

  • Responding to your inquiries and requests
  • Creation of personalized offers
  • Provision of consulting services and training
  • Communication Regarding the Services
  • Organization of trainings and consultations

3.2. Analytics and site improvement

  • Analysis of site usage via Google Analytics
  • SEO analysis through specialized tools for that purpose
  • Improving the functionality and content of the site

3.3. Legal basis for processing

  • Legitimate interest (site analytics, security)
  • Consent (contact form)
  • Execution of contracts (provision of services)

4. COOKIES

Our site uses cookies to:

  • Google Analytics (tracking visits and user behavior)
  • SEO analysis
  • Site functionality

You can manage cookies through your browser settings.

5. SHARING DATA WITH THIRD PARTIES

We do not sell, rent or share your personal data with third parties, except in the following cases:

5.1. Service providers

  • Google Analytics (site analytics)
  • SEO analysis
  • Website hosting provider
  • Microsoft Teams (for online training and consultations)

5.2. Legal obligations

  • When required by law or court decision
  • Protecting our rights and safety

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or disclosure.

7. DATA STORAGE

We store your personal data for as long as necessary to:

  • Fulfilling the purpose for which they were collected
  • Compliance with legal obligations
  • Dispute resolution

Data from contact forms are stored for 3 years from the last contact. Data on trainings and consultations are stored for 5 years for the purpose of issuing certificates and records.

8. YOUR RIGHTS

According to GDPR and Serbian law, you have the following rights:

  • 8.1. Right of access - you can request a copy of your personal data
  • 8.2. Right of rectification – you can request the correction of incorrect data
  • 8.3. Right to erasure – you can request erasure of your data
  • 8.4. Right to restriction of processing
  • 8.5. The right to data portability
  • 8.6. The right to object to processing
  • 8.7. Right to withdraw consent

To exercise your rights, contact us at irena@irenagigovic.com.

9. INTERNATIONAL TRANSFERS

Some of our service providers may transfer your data outside the EU/EEA. These transfers are carried out with appropriate safeguards.

10. TRAINING AND CONSULTATION - SPECIAL PROVISIONS

10.1. Data of training participants

  • We store the data required for issuing certificates
  • Attendance records are kept for 5 years
  • Training videos are saved exclusively for the participants who attended

10.2. Confidentiality

  • We treat all information obtained during the consultation as confidential
  • We do not share customer business information with third parties
  • Training participants undertake to keep the information of other participants confidential

11. PRIVACY POLICY CHANGES

We reserve the right to change this Privacy Policy. We will notify you of any significant changes via the website or email.

12. CONTACT

For any questions regarding this Privacy Policy, please contact us:

  • Email: irena@irenagigovic.com
  • Phone: +381 65 3138 196
  • Address: Kneza Mihaila 1-3, Belgrade 11000, Serbia

This Privacy Policy complies with:

  • According to the Law on Personal Data Protection of the Republic of Serbia
  • General Data Protection Regulation (GDPR)
  • According to the Law on Electronic Communications of the Republic of Serbia
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