Business communication
Specific results you can expect:
- 85% improvement in clarity of communication already in the first week
- 70% reduction in misunderstandings and misinterpretations
- Increasing influence and persuasiveness in business conversations
- Better results through communication that drives action
- Stronger professional relationships through better communication
After training, your team will know how to:
- Structures messages that are clearly understood and remembered
- Adapt your communication style to different types of interlocutors
- Uses active listening techniques for better understanding
- Manages difficult conversations without escalating conflicts
- Communicates in such a way as to motivate others to specific actions
- Builds trust and credibility through authentic communication
We will work on:
- Clear structuring of messages (because confused messages do not bring results),
- Adapting communication to different personality types,
- Active listening techniques that build trust and understanding,
- Managing difficult conversations without conflict,
- And creating communication that motivates action.
- In the end, each participant gets practical tools that they can use immediately - from templates for different types of communication to techniques for managing emotions during conversations.
This training is not theoretical - it is focused on techniques that you can apply tomorrow. 85% of participants see improvements in communication clarity within the first week, and their teams become more productive through better understanding and collaboration.
- What awaits you?
Training content by modules
The training is organized through 7 connected modules that build on each other and create a complete picture of effective business communication:
1. Interaction with others
- Basics of effective interpersonal communication
- Recognition of different communication styles
- Adapting the approach to different personality types
- Creating a positive first impression in business situations
2. Building positive relationships
- Techniques for establishing trust and credibility
- Active listening and empathic communication
- Maintaining long-term professional relationships
- Resolving misunderstandings constructively
3. Consideration of organizational communication systems
- Understanding formal and informal communication channels
- Effective use of different communication platforms
- Tailoring messages to different levels of the organization
- Information management and transparency
4. Communication with colleagues
- Horizontal communication and team cooperation
- Information sharing and coordination of activities
- Resolving work disputes with colleagues
- Creating an atmosphere of mutual support
5. Communication with superiors
- Effective reporting and presentation of results
- Seeking support and resources in the right way
- Making proposals and initiatives that are heard
- Managing expectations and priorities
6. Communication with external collaborators
- Professional communication with clients and partners
- Representing the company in the right way
- Managing the expectations of external parties
- Maintaining business relationships through communication
7. Communication during conflict and change
- Managing difficult conversations and conflict situations
- Communication in periods of organizational change
- Techniques of de-escalation and calming of tensions
- Maintaining professionalism in stressful situations
How does the Business Communication training take place?
The training adapts to your company's needs through various delivery formats. We can organize in-house training directly at your business premises, which allows complete adaptation to your work atmosphere and company culture.
Alternatively, the training can be conducted online via Microsoft Teams platform, which is ideal when you have employees at different locations or want to reduce travel costs. We also offer a hybrid format that combines in-person and online instruction, adapting to your team's specificities.
For online training, a stable internet connection is required, a computer or laptop with camera and microphone, as well as the Microsoft Teams application. Access to shared documents during training is also necessary.
All materials are provided in digital format, which enables easy sharing with colleagues and access to materials even after training completion.
Upon training completion, each participant receives a digital attendance certificate that confirms acquired competencies. This certificate can be used for personal portfolio or company HR records.
Who gives the Business Communication training?
The trainings are conducted by our long-term associates - experts in the field of business communication with years of practical experience in working with different types of organizations and communication challenges in different industries. These are not theorists, but professionals who have successfully solved communication problems in real business environments.
My colleagues have practically applied all the communication techniques they teach, which allows them to share concrete experiences about how effective communication affects business results. Each coach goes through a selection process where I evaluate practical experience in communication, the ability to transfer knowledge and the results he achieved through improving communication in organizations.
As a consultant, I analyze your industry, company culture and the specific communication challenges you face, and then choose the most appropriate trainer for your needs. During the training, I monitor the quality of the delivery and make sure that the content is adapted to your reality and that the participants get practical tools that they can use immediately.
This approach guarantees that you will get a coach who understands your business, the communication challenges of your industry and can answer specific questions related to business communication in your specific situation.
Who is it intended for?
This training was created for all professionals who want to improve their communication in the workplace, regardless of position or experience level. It is especially useful for managers who lead teams, sales staff who communicate with customers, as well as all employees who want to be clearer and more influential in their communication.
The training is ideal for those who face frequent misunderstandings in communication, professionals who want to improve their presentation skills, leaders who need to communicate changes or difficult decisions, as well as anyone who wants to build stronger professional relationships through better communication.
It is designed to be useful both for introverts who want to become more confident in communication, and for extroverts who want to direct their natural communicativeness towards better results. Regardless of the current level of communication skills, everyone can benefit from a structured approach to effective business communication.
Regardless of industry or company size, any professional who wants to become clearer, more influential, and more successful in their communications can benefit from this training.
How long does it last?
This training is designed as an intensive one-day education covering all key aspects of effective business communication.
Standard format – one working day (7 hours) covers all 7 modules through real examples and experiences of lecturers, interactive scenarios and analysis of specific communication situations. This format is optimized to deliver maximum knowledge with minimal employee absenteeism, which is ideal for organizations that want to quickly and efficiently educate their teams.
During the day, participants go through all the modules with enough time for questions, discussion and analysis of specific situations from the lecturer's practice.
The training is structured to keep the attention of the participants and enable them to immediately apply what they have learned in their daily communication.
The one-day duration allows organizations to educate employees without significantly impacting day-to-day operations, while ensuring everyone gets the knowledge they need to communicate more effectively.
It is recommended that participants have:
- Experience working in a business environment (either as an employee or associate)
- Motivation to learn more effective business communication
- Willingness to change existing communication habits
- Openness to experiment with new communication techniques
- They want to develop stronger professional relationships through better communication
Training price list
The price of the training depends on the number of participants, which allows us to provide the optimal level of attention to each participant:
For a smaller group (1 to 6 participants)
Smaller groups allow for an individualized approach, more time for questions and tailoring the content to the specific communication challenges of each participant.
200 EUR
+VAT
per student
The training includes:
- Complete literature
- Digital certificate of attendance
- Support during training
- Lecturer experiences and examples tailored to the specifics of your industry
For a larger group (7+ participants)
Larger groups bring the dynamics of teamwork, the exchange of experiences between participants and the possibility of learning through interaction with colleagues.
170 EUR
+VAT
per student
The training includes:
- Complete literature
- Digital certificate of attendance
- Support during training
- Lecturer experiences and examples tailored to the specifics of your industry
Notes: 1. Registration of 6 participants or more from your company is necessary for this training. 2. Price per participant for extended format (2 days): 350 EUR+VAT per participant for 1 to 6 participants per group, 2 days 290 EUR+VAT per participant for 7 or more. 3. Possibility of customized offer for 25+ participants.
Frequently asked questions and answers
Is training useful for introverts who are afraid of public speaking?
Absolutely! The training covers techniques to help everyone become more confident in communication, including those who naturally avoid public speaking.
