Emotional intelligence
Specific results you can expect:
- 80% improvement in managing stressful situations already in the first week
- Reducing conflicts in the workplace through a better understanding of emotions
- Increasing influence and credibility through emotional maturity
- Strengthen professional relationships through empathy and understanding
- Better results through communication that takes emotional context into account
After training, your team will know how to:
- Recognize and manage your emotional reactions in real time
- Reads other people's emotional signals to better understand situations
- Uses techniques for self-regulation in stressful and pressure situations
- Communicates in a way that takes emotional context into account
- It builds empathy and understanding in professional relationships
- Creates a working atmosphere where emotions are used constructively
We work through specific tools and exercises on:
- recognizing one's own emotional reactions
- controlling impulses in conflicts
- understanding other people's emotions and non-verbal signals
- communication in difficult and sensitive situations
- building trust and resilience within the team
In the end, you will not only "know" what emotional intelligence is - you will live it in your daily work.
Over 80% of participants say that they feel more confident in communication already in the first week after the training - because when you know how to manage yourself, you also know how to lead others.
- What awaits you?
Training content by modules
The training is organized through 4 connected modules that build on each other and create a complete picture of emotional intelligence in the business environment:
Recognizing the benefits of emotional intelligence
- Understanding the impact of emotions on business results and decisions
- Identifying how emotional intelligence affects leadership
- Recognizing the link between emotions and team productivity
- Analysis of the advantages of emotionally intelligent professionals
Development of personal emotional intelligence in the workplace
- Self-awareness - recognizing one's own emotional patterns
- Self-regulation - management of impulses and stress reactions
- Motivation - maintenance of internal driving force
- Techniques for personal emotional stability in a business context
Development of social emotional intelligence in the workplace
- Empathy - understanding the emotions and needs of others
- Reading non-verbal signals and emotional messages
- Social skills - building relationships through emotional maturity
- Managing group dynamics and atmosphere
Application of emotional intelligence in the workplace
- Practical application in everyday business situations
- Conflict management through emotional intelligence
- Having difficult conversations with emotional maturity
- Creating strategies for long-term use of emotional skills
How does the Emotional Intelligence training take place?
The training adapts to your company's needs through various delivery formats. We can organize in-house training directly at your business premises, which allows complete adaptation to your work atmosphere and company culture.
Alternatively, the training can be conducted online via Microsoft Teams platform, which is ideal when you have employees at different locations or want to reduce travel costs. We also offer a hybrid format that combines in-person and online instruction, adapting to your team's specificities.
For online training, a stable internet connection is required, a computer or laptop with camera and microphone, as well as the Microsoft Teams application. Access to shared documents during training is also necessary.
All materials are provided in digital format, which enables easy sharing with colleagues and access to materials even after training completion.
Upon training completion, each participant receives a digital attendance certificate that confirms acquired competencies. This certificate can be used for personal portfolio or company HR records.
Who gives the Emotional Intelligence training?
The trainings are conducted by our long-term associates - experts in the field of emotional intelligence with years of practical experience in working with different types of organizations and professionals in different industries. These are not theorists, but professionals who have successfully applied emotional intelligence in real business environments.
My colleagues have practically applied all the emotional intelligence techniques they teach, which allows them to share concrete experiences of how emotional maturity affects business results and professional relationships. Each coach goes through a selection process where I evaluate practical experience in emotional management, the ability to transfer knowledge and the results he achieved through the development of emotional intelligence in organizations.
As a consultant, I analyze your industry, company culture, and the specific emotional challenges you face, and then select the most appropriate coach for your needs. During the training, I monitor the quality of the delivery and make sure that the content is adapted to your reality and that the participants get practical tools that they can use immediately.
This approach guarantees that you will get a coach who understands your business, the emotional dynamics of your industry and can answer specific questions related to emotional intelligence in your specific situation.
Who is it intended for?
This training is designed for all professionals who want to develop emotional maturity for better business results, regardless of position or experience level. It is especially useful for managers who lead teams through challenging periods, leaders who face frequent conflicts, and all employees who want to improve their professional relationships.
The training is ideal for those who often feel overwhelmed in stressful situations, professionals who want to become better at reading people and situations, leaders who need to manage difficult conversations, as well as anyone who wants to build a stronger influence through emotional intelligence.
It is designed to be useful both for those who naturally have empathy but want to structure it, and for those who want to develop a better understanding of emotional dynamics. Regardless of their current level of emotional awareness, anyone can benefit from a systemic approach to developing emotional intelligence.
Regardless of industry or company size, any professional who wants to become more emotionally intelligent and successful in managing themselves and their relationships can benefit from this training.
How long does it last?
This training is designed as an intensive one-day education that covers all the key aspects of emotional intelligence in a business environment.
Standard format – one working day (7 hours) covers all 4 modules through real examples and experiences of lecturers, interactive scenarios and analysis of specific situations. This format is optimized to deliver maximum knowledge with minimal employee absenteeism, which is ideal for organizations that want to quickly and efficiently educate their teams.
During the day, participants go through all the modules with enough time for questions, discussion and analysis of specific situations from the lecturer's practice.
The training is structured to keep the attention of the participants and enable them to immediately apply what they have learned in their daily communication and professional relationships. The one-day duration allows organizations to educate employees without significantly impacting day-to-day operations, while ensuring that everyone receives the necessary knowledge to develop emotional intelligence.
It is recommended that participants have:
- Experience working in a business environment (either as an employee or associate)
- Motivation to learn better management of emotions in professional situations
- Willingness to change existing emotional patterns and reactions
- Openness to self-reflection and development of emotional awareness
- They want to develop stronger professional relationships through emotional maturity
Training price list
The price of the training depends on the number of participants, which allows us to provide the optimal level of attention to each participant:
For a smaller group (1 to 6 participants)
Smaller groups allow for an individualized approach, more time for questions and tailoring the content to the specific emotional intelligence challenges of each participant.
200 EUR
+VAT
per student
The training includes:
- Complete literature
- Digital certificate of attendance
- Support during training
- Lecturer experiences and examples tailored to the specifics of your industry
For a larger group (7+ participants)
Larger groups bring the dynamics of teamwork, the exchange of experiences between participants and the possibility of learning through interaction with colleagues.
170 EUR
+VAT
per student
The training includes:
- Complete literature
- Digital certificate of attendance
- Support during training
- Lecturer experiences and examples tailored to the specifics of your industry
Notes: 1. Registration of 6 participants or more from your company is necessary for this training. 2. Price per participant for extended format (2 days): 350 EUR+VAT per participant for 1 to 6 participants per group, 2 days 290 EUR+VAT per participant for 7 or more. 3. Possibility of customized offer for 25+ participants.
Frequently asked questions and answers
Is emotional intelligence only for leaders and managers?
No! Emotional intelligence is useful for all professionals. Anyone who works with people can benefit from better understanding and managing emotions.
What if I'm an introvert - can I develop emotional intelligence?
Absolutely! Introverts often have a natural tendency towards self-reflection, which is an advantage in developing emotional intelligence. The training covers techniques adapted to different personality types.
How long does it take to see results in emotional maturity?
Most participants noticed improvements in managing stressful situations already in the first week. Significant changes in professional relationships after 3-4 weeks.
Do I get specific tools to manage my emotions?
Yes, you get self-regulation tools, techniques for reading emotional signals, stress management strategies, and practical guides you can use right away.
How do I apply emotional intelligence in conflict situations?
The training covers conflict management through emotional maturity, techniques for keeping a cool head and communication that reduces tensions.
Is the training adapted to the specifics of our industry?
Coaches use universal principles of emotional intelligence that work in any industry. During training, examples are adapted to your business environment.
How many people can participate in the training?
A maximum of 15 participants per group, which enables quality interaction, practical exercises and an individualized approach to each participant.
Can I get a certificate?
Yes, all participants who complete the training receive an official certificate of attendance confirming acquired competencies in emotional intelligence.
How far in advance should I book an appointment?
We recommend booking at least 4-6 weeks in advance, especially for in-house trainings that require additional planning.
Does training help manage stress in the workplace?
Yes, Module 2 focuses on self-regulation and stress management, with practical techniques for maintaining emotional stability in stressful situations.